Last updated 6 May 2025.
What personal information do we collect about you?
We may process personal information, including your name and contact details, that you provide to us when you complete a User Tester Application Form to participate as a user tester.
What are our purposes for processing your personal information?
Contact testers to arrange a mutually convenient date and time to test a digital product.
Record testing sessions using MS Teams to retain a record of feedback provided.
What is our legal basis for handling and using your personal information?
Legitimate Interest(s) – a legitimate interest is when we, or a third party on our behalf, has a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests. These interests cover a number of aspects of our business operations, including:
- Information, system, network and cyber security purposes, including the monitoring and protection of our IT systems;
- System development and enhancement;
- Record management arrangements;
- Processing personal information received / obtained from a third party source e.g. mailing list information; and
- Ensuring we are able to keep up to date with our contacts and their requirements including, where relevant, developments in their organisations.
How long will we keep your personal information?
6 months