Last updated 10 April 2024

What personal information do we collect about you?

We may collect, store and use the following kinds of personal information that you provide to register for an event, to complete feedback/evaluation forms or by other means such as in an email or over the  telephone when you enquire  about an event or otherwise communicate with us:

  • your title, name, full postal address, email address, telephone contact details;
  • your job title and role;
  • for certain events we may collect your image, audio and likeness (as captured on a webinar, in photographs, via streaming or film recordings made of the event);
  • dietary needs;
  • accessibility requirements; and
  • records of communications sent to you by us or that we receive from you in relation to an event you will attend/have attended e.g. feedback / evaluation forms

What are our purposes for processing your personal information?

Our purpose for collecting this information is so we can facilitate the event and provide you with an acceptable service. We will handle and use your personal information for the following purposes:

  • to reserve a place for you at the event(s) you would like to attend;
  • to provide you with information about the event(s) for which you have registered, that includes event updates, and possible changes, cancellation or similar information;
  • filming, photographing or otherwise recording events and publishing such content on our website, social media accounts and other formats;
  • to invite you to attend related events in the future;
  • to provide you with information about accessibility, transportation, parking, etc. that may impact on your attendance to the event;
  • to develop our events based on your feedback;
  • to fulfil and monitor our legal  responsibilities, for example, under health and safety legislation; and
  • to obtain legal advice and to protect our legal rights if you make a claim against us arising from the event.

What is our legal basis for handling and using your personal information?

Contract – we need to use your personal information to perform a contract with you, including taking steps to enter into a contract with you e.g. access to an event

Consent under article 6(1)(a) of the UK GDPR. You have given your consent to the processing of your personal information for the specified purpose. When we collect any information about dietary or access requirements we also need your consent (under article 9(2)(a)) as this type of information is classed as special category data.

How long will we keep your personal information?

Up to 5 years