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Quality Standards

Creative Scotland aims to provide a prompt, helpful and high quality service as part of our work to support the arts, screen and creative industries across all parts of Scotland on behalf of everyone who lives, works or visits here.

We always strive to ensure our operations are fair, open, accountable and effective. Our Quality Services Standard Framework Guide summarises the service you can expect when working with Creative Scotland.

Quality of Service - English Version

Download our Quality Services Standards Framework Guide in English.

Quality of Service - Gaelic Version

Download our Quality Services Standards Framework Guide in Gaelic.