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Complaints Handling

Creative Scotland is committed to providing high-quality customer services. We value complaints and use information from them to help us (...)

Data Protection

Creative Scotland is committed to protecting the rights and privacy of individuals in accordance with the Data Protection Act 1998. (...)

Environment Policy

Creative Scotland, like all Government bodies in Scotland, has a statutory requirement under the Climate Change (Scotland) Act 2009 to (...)

Equalities in Creative Scotland

We are refreshing our approach to equalities to put more focus on being fair, enabling, transparent and distinctive and working (...)

Freedom of Information

The Freedom of Information (Scotland) Act 2002 was designed to promote a culture of openness and accountability amongst public sector (...)

Management Statement and Financial Memorandum

This management statement and associated financial memorandum has been drawn up by the Scottish Government’s Culture, External Affairs and Tourism (...)

National Fraud Initiative - Fair Processing Notice

Creative Scotland is required by law to protect the public funds it administers. We may share information provided to us (...)

Public Service Reform Act Disclosures

The Public Services Reform (Scotland) Act 2010 introduced duties to publish information for public bodies in Scotland. These report summarise (...)

Supplying Creative Scotland

Creative Scotland procures goods, services and works by either issuing competitive tenders or invitations to quote in line with Scottish (...)